Terms & conditions

Welcome to Smiply Good! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.

1. General Use

1.1. By using our website, you confirm that you are at least 18 years old or have parental permission to use our services.
1.2. You agree to use our website and services for lawful purposes only.
1.3. We reserve the right to modify or discontinue any part of our website or services at any time.

2. Ordering and Payment

2.1. All orders placed through our website are subject to availability and confirmation.
2.2. Prices listed on the website are in [Currency] and may change without notice.
2.3. We accept payments via [list payment methods]. Payment must be made in full before order processing.
2.4. In case of payment failure, we reserve the right to cancel or delay your order.

3. Cancellations and Refunds

3.1. Orders can be canceled within [X] hours of placing them. Once processing has begun, cancellations may not be possible.
3.2. Refunds are only issued in cases of incorrect or damaged items. Refund requests must be made within [X] days of receiving the order.
3.3. Refunds will be processed via the original payment method within [X] business days.

4. Food Safety and Liability

4.1. We take food safety seriously and adhere to local health regulations. However, we do not guarantee that our food is allergen-free.
4.2. Customers with allergies or dietary restrictions should review ingredient details before ordering.
4.3. We are not responsible for any health issues arising from food consumption unless caused by negligence on our part.

5. Delivery and Pickup

5.1. Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to unforeseen circumstances.
5.2. Customers must provide accurate delivery details. We are not responsible for orders delivered to incorrect addresses provided by the customer.
5.3. For pickup orders, customers must collect their orders within the designated timeframe. Unclaimed orders may not be eligible for refunds.

6. Intellectual Property

6.1. All content on this website, including text, images, logos, and designs, is the property of [Your Website Name] and protected by copyright laws.
6.2. You may not reproduce, distribute, or use any content from our website without our written consent.

7. User Conduct

7.1. Users are prohibited from posting offensive, harmful, or misleading content on our website.
7.2. We reserve the right to remove any content or suspend users who violate these terms.

8. Privacy Policy

8.1. Your personal information is collected and processed as per our [Privacy Policy]. By using our website, you consent to our data practices.

9. Limitation of Liability

9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
9.2. Our total liability is limited to the amount paid by the customer for the specific order in dispute.

10. Governing Law

10.1. These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

11. Changes to Terms and Conditions

11.1. We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

For any questions regarding these Terms and Conditions, please contact us at [Your Contact Email].